Privacy Policy – Star Distributors App

This Privacy Policy ("Policy") governs the collection, use, storage, processing, disclosure, and protection of information obtained from Distributors using the Star Distributors App (the “Application” or “Platform”). This Policy is issued by KK Enterprises ("Company", "We", "Us", or "Our").

This Policy applies exclusively to Distributors registered on the Star Distributors App and does not apply to retailers, delivery partners, or end customers.

By accessing, registering on, or using the Platform, you (“Distributor”, “You”, or “Your”) expressly consent to the practices described herein.

1. Scope and Applicability

This Policy governs the manner in which the Company collects, uses, stores, processes, discloses, and protects information provided by or collected from Distributors through the Star Distributors App, including all features, tools, dashboards, and services made available to Distributors.

2. Consent and Distributor Representations

By clicking “I Accept”, registering on, or using the Application, you acknowledge that:

• You are voluntarily providing information to the Company;
• You consent to the collection, use, processing, storage, and disclosure of such information in accordance with this Policy;
• You provide your consent in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), which is free, specific, informed, unconditional, and unambiguous.

Your Personal Data is processed for clearly defined and lawful purposes, including onboarding, contractual performance, payment settlements, compliance with legal obligations, fraud prevention, analytics, and improvement of the Platform.

You may withdraw your consent at any time by following the procedure communicated by the Company or by contacting us at the details provided below. You acknowledge that withdrawal of consent may result in restricted or discontinued access to the Platform.

You represent and warrant that:

• All information provided by you is true, accurate, and complete.
• You are duly authorised to share business, financial, and third-party information (including information relating to employees, customers, or representatives, where applicable).
• The Company is entitled to rely on such representations without independent verification.

The Company shall not be liable for any unauthorised disclosure of information caused due to your lack of authority or breach of representations.

3. Information We Collect from Distributors

The Company may collect the following categories of information from Distributors:

3.1 Business and Compliance Information

• Business / firm name
• Authorised contact person name
• Email address and phone number
• Registered business address
• GST details and billing information
• Drug licence details, where applicable

3.2 Product and Inventory Information

• Product details including SKU, MRP, pricing, batch details, expiry (where applicable), quantity, and offer structure
• Inventory data synced from Distributor ERP systems or manually uploaded through the Platform

3.3 Financial and Transaction Information

• Bank account details for settlements
• Payment transaction details relating to subscription fees, offer activation fees, or other platform charges

Note : The Company does not store complete card, UPI, or wallet credentials. All payments are processed through secure third-party payment gateways.

3.4 Automatically Collected Information

• Device information (device type, operating system, app version)
• Log data (IP address, access timestamps)
• Usage data relating to offer creation, order management, inventory updates, and analytics access

4. Purpose of Data Collection and Use

Distributor information is collected and used to:

• Enable Distributors to onboard, manage accounts, and access platform features
• Allow creation, management, and tracking of offers and schemes
• Display Distributor products and offers to relevant retailers
• Sync, manage, and display inventory availability
• Process orders, settlements, and subscription payments
• Generate dashboards, analytics, and performance reports
• Enforce platform rules, limits, auto-deactivation logic, and compliance requirements
• Detect fraud, misuse, or unauthorised access
• Improve platform security, performance, and user experience
• Comply with applicable tax, legal, and regulatory obligations

5. Inventory and ERP Data Usage

• Inventory data synced from Distributor ERP systems is used solely for displaying live stock availability, enabling automated offer controls, and reporting.
• Where ERP integration is not enabled, Distributors remain solely responsible for the accuracy of manually entered inventory data.
• The Company does not modify Distributor ERP data beyond what is required for display, order processing, and analytics.

6. Data Sharing and Disclosure

The Company does not sell Distributor data. Information may be shared only as follows:

6.1 With Company

• Distributor product details, pricing, and offer information
• Order-related information strictly necessary for fulfillment

6.2 With Service Providers

• Payment gateways
• Cloud hosting, analytics, ERP integration, and technical service providers

Such service providers are bound by contractual confidentiality and data protection obligations.

6.3 Legal and Regulatory Authorities

Information may be disclosed where required by applicable law, regulation, court order, or government authority, or to protect the rights, safety, or property of the Company, Distributors, or the public.

7. Data Retention

Distributor data is retained:

• For as long as the Distributor account remains active
• As required under applicable tax, accounting, and regulatory laws
• For lawful business purposes, including audits and dispute resolution

Data that is no longer required is deleted or anonymised in accordance with applicable law.

8. Data Security

The Company implements reasonable technical and organisational safeguards, including:

• Secure servers and controlled access
• Encrypted data transmission where applicable
• Role-based and need-to-know internal access controls

While reasonable measures are implemented, no system can guarantee absolute security.

9. Distributor Rights

Subject to applicable law, Distributors may:

• Request access to their personal or business data
• Request correction of inaccurate or outdated information
• Request deletion of data, subject to legal and contractual obligations
• Withdraw consent, where applicable

Requests may be made by contacting us at the details provided below.

10. Third-Party Links and Integrations

The Platform may contain links to or integrations with third-party platforms or services. The Company is not responsible for the privacy practices of such third parties, and Distributors are encouraged to review their respective privacy policies.

11. Changes to This Privacy Policy

The Company may revise this Policy from time to time. Updates will be communicated through the Application or by updating this Policy. Continued use of the Platform constitutes acceptance of the revised Policy.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Distributors – Support Team
Email: business@kk-enterprises.co.in
Phone: 6303558285

This Privacy Policy applies exclusively to Distributors using the Star Distributors App.